Last updated: 20 May 2025

 

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your personal data when you use our service. It also outlines your privacy rights and how the law protects you.

 

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

​

Interpretation and Definitions

Interpretation

​

Words with capitalised initial letters have defined meanings set out below. These definitions shall apply regardless of whether they appear in the singular or plural form.

 

Definitions

​

For the purposes of this Privacy Policy:

 

• Account means a unique account created for you to access our service or parts of our service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares or other voting securities for the election of directors or other managing authority.

• Company (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to Pot en Ciel Ceramic Ltd, located at The Chapel at The Bazaar, West St, Oundle, PE8 4EJ, United Kingdom.

• Cookies are small files placed on your device by a website, containing details of your browsing history and other information.

• Country refers to the United Kingdom.

• Device means any device that can access the service such as a computer, mobile phone or tablet.

• Personal Data means any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes data on behalf of the Company. It includes third-party companies or individuals engaged to facilitate the service, provide the service on behalf of the Company, perform services related to the service or assist the Company in analysing how the service is used.

• Usage Data refers to data collected automatically, either generated by use of the service or from the service infrastructure itself (e.g. duration of a page visit).

• Website refers to Pot en Ciel Ceramics, accessible at www.potencielceramics.com

• You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

• Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data is, or is to be, processed. For the purposes of this Privacy Policy, Pot en Ciel Ceramic Ltd is the Data Controller of your personal data.

• Data Processor means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various service providers to process your data more effectively.

 

Collecting and Using Your Personal Data

Types of Data Collected

​

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information, including:

 

• Email address

• First and last name

• Phone number

• Address, postcode, city

• Usage Data

​

Usage Data

Usage Data is collected automatically and may include:

 

• Your device’s IP address

• Browser type and version

• Pages visited and time spent

• Mobile device information (e.g. operating system, device ID, IP address)

​

Tracking Technologies and Cookies

​

We use cookies and similar tracking technologies such as beacons, tags, and scripts to enhance and analyse our service. You can configure your browser to refuse all cookies or indicate when a cookie is being sent.

 

Cookies can be “Persistent” (remain on your device) or “Session” (deleted when your browser is closed). We use both types for:

 

• Necessary Cookies: To provide core services and features.

• Acceptance Cookies: To record if a user has accepted our cookie policy.

• Functionality Cookies: To remember preferences like login details and language.

• ​

Use of Your Personal Data

​

We may use personal data for the following purposes:

 

• To provide and maintain the service

• To manage your account

• To perform a contract, such as order fulfilment

• To contact you, including service updates, marketing (with your consent), and transactional messages

• To offer promotional content, if you have not opted out

• To manage your enquiries or requests

• For business transfers, such as mergers or acquisitions

• To improve and evaluate our service, products and marketing effectiveness

​

Sharing Your Personal Data

​

We may share your data:

 

• With Service Providers (Data Processors)

• With Affiliates

• With Business Partners

• With other users when you share content publicly

• With third parties with your consent

• In the event of a business transfer

• As required by law enforcement or to comply with legal obligations

​

Retention of Your Personal Data

​

We retain personal data only for as long as necessary for the purposes outlined in this policy and to comply with legal obligations. Usage Data may be kept for a shorter duration unless it’s used for security or functionality improvements, or we are legally obligated to retain it.

​

Transfer of Your Personal Data

​

Your information may be transferred to — and maintained on — computers located outside your jurisdiction. By providing your information, you consent to this transfer.

 

We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection law.

​

Your Data Protection Rights under UK GDPR

​

As a data subject under UK GDPR, you have the following rights:

 

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request correction of inaccurate or incomplete data.

• The right to erasure – You have the right to request deletion of your data, under certain conditions.

• The right to restrict processing – You may request restriction of processing your personal data.

• The right to object to processing – You may object to the processing of your personal data, under certain conditions.

• The right to data portability – You can request that we transfer the data we have collected to another organisation or directly to you.

​

To exercise these rights, please contact us at: info@potencielceramics.com

​

Security of Your Personal Data

​

While we use commercially acceptable means to protect your personal data, no method of transmission or electronic storage is 100% secure. We strive to ensure the ongoing confidentiality, integrity and availability of your data.

​

Children’s Privacy

​

Our service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we may have collected data from a child, please contact us.

​

Links to Other Websites

​

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

​

Changes to this Privacy Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified via email or on our website. You are advised to review this page periodically for any updates.

 

Effective date of current policy: 20 May 2025

​

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

 

By email: info@potencielceramics.com

By post: Pot en Ciel Ceramic Ltd., The Chapel at The Bazaar, West St, Oundle, PE8 4EJ, United Kingdom